Appointments are offered between 9.30am-8.30pm Monday to Thursday and between 9.30am and 4.30pm on Fridays. Counselling/coaching/EFT sessions with Frances normally last 50 minutes for adults and couples, and 45 minutes for children and young people.  90 minutes sessions can be arranged if required.


Frances’ professional fees start from £115 per hour during the day and £125 per hour after 5pm.

Assessment appointments for Children and Young People are charged at £145 during the day, and £155 after 5pm.

She has a separate fee structure for corporate clients, please contact us for full details.


Payment for first sessions/assessments are taken at the time of the initial booking, and any subsequent appointments are paid for at the time they are booked (usually at the end of the previous session). We accept all major cards. Courses, workshops etc can be paid for via our online booking system using Paypal (even if you haven’t got a Paypal account).


We kindly request 48 hours notice to cancel or re-schedule an appointment. We are unable to give refunds if clients fail to attend a session, or do not give the required notice of cancellation.

Late Arrivals

Late arrival will deprive you of your allocated time with your therapist. As a courtesy to the client who has booked the next appointment, your session will still end at the original time scheduled.

Complementary Therapies

For full details of the complementary therapies we offer, or to book a treatment, please contact us