Appointments

Appointments are offered between 11.00am-6.30pm Tuesday to Thursday.

You can either see Frances in person at Sunshine Barn in Osmaston,  or via Zoom – a free, confidential, online video meeting service which has a very high standard of confidentiality and date security.  (There’s no need to download any software or set up an account to use Zoom, just click on the link which will be sent to you when you book a Zoom appointment.)  Please note: Zoom appointments are only available for adults, not for children or young people.

Counselling/coaching/EFT sessions with Frances normally last 50 minutes for adults and couples, and 45 minutes for children and young people.  90 minute sessions, VIP days and half-days can also be arranged if required, please contact Frances for further details.

Booking an appointment

Please book your appointment through our online booking system.  This shows Frances’ availability and allows you to choose a day and time to suit you.  The system also allows you to change and cancel appointments without needing to contact us.

Payments

Payments are taken at the time of the initial booking through our online booking system using Stripe or Paypal (you don’t need an account with either, just your email address and debit/credit card).

Cancellations

We kindly request 48 hours notice to cancel or re-schedule an appointment. We are unable to give refunds if clients fail to attend a session, or do not give the required notice of cancellation.

Late Arrivals

Late arrival will deprive you of your allocated time with your therapist. As a courtesy to the client who has booked the next appointment, your session will still end at the original time scheduled.

Complementary Therapies

For full details of the complementary therapies we offer, or to book a treatment, please contact Frances.