Testimonials

Working with Children and Young People

“I arranged for my children to see Frances when I became concerned about their wellbeing after the death of their Dad. They always felt very comfortable during the sessions and Frances used a lot of innovative techniques to interact with the children; encouraging them to talk openly about their feelings and helping them to find ways of managing their feelings in different situations. I noticed a big improvement in their emotional wellbeing and would highly recommend Frances to any parent who is looking at getting therapy for their child.”

Mother

Mother

“Last year we had problems in the family which were difficult for all of us, but particularly for the children. We sought the help of Frances and her guidance and sensitivity has enabled the children to find their way through a very emotional and testing time. The children feel very comfortable with Frances and are able to express themselves freely without fear of upsetting anyone. The fact that the visit takes place within a homely setting and in a comfy, gentle room rather than in an impersonal office, makes a tangible difference to the children’s confidence and trust in Frances. This has meant that they are open to be helped effectively and relatively quickly. We were in a black place and Frances has helped all of us move on. Obviously, things are still not ideal but an occasional visit to Frances seems to set us back on track and put things back in proportion. I shall be eternally grateful for all that Frances has done for our family.”

Grandmother

Grandmother

“Frances has worked with my 12 year old son for a number of months on issues such as school bullying, lack of confidence and low self esteem. Offering brilliant support, advice and guidance he has learned to cope and deal with the various difficulties he finds himself in and ultimately has become a much calmer individual. He often struggles adapting to new situations but they very quickly established a very good relationship and he felt at ease in the comfortable surroundings of her home. I would highly recommend Frances to anyone whose children may need any help in coping with what is now a very difficult world for them to grow up in.”

Father

Father

"My Husband and I contacted Frances after our young Daughter developed PTSD symptoms. Frances is so lovely and kind, caring and compassionate. Our Daughter would look forward to her sessions with Frances (and Bertha, the dog). We now have a happy child again and we will forever be grateful."

Mother

Mother

Working with Adults

"As a trained hypnotherapist, personal development author and conference moderator I have worked with countless coaches, counsellors and therapists. Frances ‘gets it’. Not only is she highly qualified and extremely experienced, she also has a wonderful calm/serene aura about her. A perfect combination for anyone who is ‘stuck’ in life and wants to ‘unstick’ themselves."

Roy Sheppard

Roy Sheppard

Relationship Problems

"I just wanted to say many thanks Frances for your help through the last troubled months. I was sceptical about how you could help me, but really needed someone who was unbiased and being new to the area there was no one I felt I could open up to. Also knowing you were experienced allowed me to trust and believe what you were telling me… and you were right! You didn’t solve my problem, my partner still left and I am still a single Mum, but having you tell me that my feelings were normal and giving me ways of dealing with the overwhelming emotion certainly helped. Silly as it sounds, at the end of the roller coaster (well nearly at the end) having a pat on the back from you for coming through it, especially remembering the way I felt at the beginning, gave me hope and made me realise I can get through it. Thank you!"

"During the time I have been attending counselling with Frances I have always found her to be completely professional and approachable. From the very first session Frances managed to make me feel at ease and made the whole idea of counselling a little less scary. I trust Frances completely and know that whatever we discuss remains confidential and know from her background in counselling that she has bags of experience as a counsellor and therefore I have a lot of faith in her vast knowledge. I am not at the end of my therapy yet but do feel that I am learning more about myself all the time, and therefore benefitting from my time with Frances, I would highly recommend and indeed have done so already to anyone in need of her services. Thank you Frances!

Life Changes

Life Changes "It took me quite a while to pluck up the courage to ask for help – as I really didn’t believe that I was the kind of person who needed it. Some of my friends and colleagues had sort help in the past and my answer to that was “why didn’t they just pull themselves together”. However, I realised that I just needed someone to talk to and someone who would listen and help in a way that I didn’t think anyone could. I was going through a time in my life where my children were growing up and I was finding it difficult to understand the changes around me. When I initially saw Frances I couldn’t even get through a session without crying but eventually I was able to talk to her and she listened and without even knowing what she was doing or how she was doing it I was able to feel that I was coping with that particular time in my life. It was such a massive step forwards for me and I am eternally grateful to her to help in a time of my life that I never thought I would get through. It is just nice now to go back and see her and chat and tell her about the family etc and without me knowing it, I know she is helping me get over the little hurdles that are there."

"I called Frances when I had a tangle of problems in my life that was affecting my work and my relationships. I had tried to unravel this tangle alone, couldn’t do it, and felt close to despair. Frances was friendly and welcoming, and I was surprised by how easy it was to talk to her. I thought perhaps some of my problems were rather trivial. Not to Frances. She took me seriously although, to my relief, she was also capable of great humour at times – I didn’t expect counselling to be such a good laugh! At other times, of course, it was anything but a laugh, and her counselling room soon became a place where it was safe for me to feel and be whatever I needed to feel and be, even if that was sad or angry. This provided a necessary pressure valve which quickly had a knock-on effect on my life outside counselling: within a short time I could concentrate better at work and was having fewer rows with my partner. Frances gave me ideas for new ways to look at my problems, and offered practical suggestions, without ever making me feel that she was telling me what to do. I appreciated her common-sense clarity: ‘What do you want to change?’ ‘Right, let’s work out how you can do that.’ I felt thoroughly supported and yet always in control of my own destiny. After several sessions I was ready to manage my life alone again – but I find it comforting to know that Frances is there, and that I can go back for a top-up session or two if I feel the need."

Addictions

"Frances made me feel very welcome and I immediately felt very comfortable. She was extremely professional and has helped me get through my problems and has given me the knowledge to remain level headed. She is a wonderful person who will listen and acknowledge any issues you may have. I highly recommend Frances and would definitely see her again if I had any more problems!"

VIP Days

"Starting my journey with Brighter Futures for some counselling sessions to having a days business coaching retreat at Sunshine Barn has been an absolute pleasure. I’ve been coming to see Frances on and off for 4 years now and its always such a great safe place for me to share and talk through any issues I have in my personal and work life…. Frances has a huge amount of experience under her belt and this really shows when attending the sessions I’ve had…. Nothing phases or shocks her as she’s seen and heard it all many times before. Although everybody’s situation is always slightly different, for Frances it’s just another day in the job that she loves and knows best… Although I now know I have bags of potential and am so capable to live the life I deserve, at times without the space, the time, and being listened to with Frances, I’m not really sure where or what I’d be doing now… My most recent visit was a day’s business coaching with my brand new exciting venture. Frances and I would often be in the middle of something amazing through talking and or activities but the hour soon gone and kinda wishing we had more time. So at last Frances now offers full day retreats, homemade lunch included too…… it was a day packed with relaxation, meditation, eco therapy walk, and other activities which gave me food for thought… Just well worth it!!" 
Thank you Frances, Julie

Julie

Julie

Work Related Issues

"I chose to seek the support of Frances, in order to help me find a way of performing better in a viva vocal examination to complete my PhD. Frances was able to help me examine what it was I wanted to improve upon and to identify what I perceived my problem to be.  Once we explored this a plan was formulated and put into action. NLP was chosen as the therapeutic tool. This approach helped me visualise the experiences and consider various outcomes and how these might be resolved. I was encouraged to think about these points in detail in between our sessions and to bring with me any concerns or thoughts I might have to the next session. In addition to this, we were also able to talk through various aspects of my personality and how I responded to and interacted with others, which was relevant to my desired goal. As such,I was able to consider how important it was for me to give myself some time in order to help me achieve something important for myself. The experience was most helpful and in numerous ways, personally therapeutic. This was enhanced by Frances and the relationship of trust we were able to establish during this exercise."

- This female client went on to successfully pass her ‘viva’ and gain her PhD.

"I saw Frances at a time when I was going through a great upheaval and consequent transition with my work. This was characterised by a great loss of confidence and doubting my own ability as a practitioner. My time spent with Frances was very beneficial in helping me to reframe my aims and objectives. The content of the sessions progressed incrementally so that at the end, my confidence had increased and I was able to recognise the importance of prioritising my own needs and to be more assertive in expressing them. Frances was empathic and sensitive in assisting me to define my direction and identify strategies to alleviate my previous difficulties. She facilitated the process whereby I realised I was able to make choices for myself and take control of my life. I strongly recommend her as a very able coach/therapist and will be pleased to consult her again in future should I need further guidance."

- Senior Social Work Practitioner (male)

"I found Frances very easy company and she had a gentle, non-judgemental style which elicited a good degree of openness and honesty on my part. She was insightful and instinctive and, when required (and it really was!) slipped seamlessly from coaching into a counselling role in order for me to deal with some major issues that had been holding me back, to enable me to progress on both a professional and personal basis. I found her approach really hit the spot and I am very grateful to Frances for this. I trust her implicitly and learned a lot from the way she listened, listened, listened before guiding me towards action with the utmost care. I rate her service very highly indeed, whether for business or for personal reasons, and will not hesitate to recommend her to anyone. Thank you so much Frances for helping us make some very brave decisions! Our life is immeasurably better as a result. And you make a cracking cup of tea."

- Small business owner (female)

"I have been a client of Frances for many months and she has supported me in achieving my goals whilst setting up my own training and development business. Her questioning approach helped me to reflect on my thoughts and to formulate realistic plans to achieve short term goals en-route to my long term aspiration of having my own successful company. She has particularly helped me to focus on what I have achieved when my focus has been on what I haven’t, and by getting me to reflect on what I have been like when performing at my best she has enhanced my self confidence in developing and discussing my business offering. I have found her to be a gentle challenger, and thoughtful listener and an empathetic therapist who has been a great help to me."

- Company Director (male)